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Engagement

Community engagement

We reached out to consumers in more than 100 events, aimed at making our services known to people outside the reach of traditional media.

Mardi Gras carnival day

Engagement

Accessibilty

A more accessible, user friendly, intuitive and attractive website has helped consumers reach the information they want about us in an easier way.

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Industry engagement

As an independent body, we are committed to be fair to both consumers and service providers. In 2011-12 we increased our efforts to keep service providers informed about our services and give them avenues for feedback.

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Government and regulation

TIO letter

We made submissions to inquiries including proposed industry codes and regional telecommunications issues.

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