2008-09

2009-10

2010-11

2011-12

% change

Residential

162,131

152,572

174,529

165,905

-4.9

Small Business

13,566

14,955

22,836

27,008

18.3

Other*

249

245

317

789

148.9

Total

175,946

167,772

197,682

193,702

-2

*Other includes: government, community and charity